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Register the item(s) you wish to return using our online portal.

Go to https://magiri.com/a/service/createareturn to start your return. Once the process is complete, you will be emailed a return label. We will happily exchange your item or issue you a refund for all or part of your order.

Yes — we offer free express shipping on all orders:

• UK: Free DPD Next Working Day Delivery (order before 2pm, Mon–Fri)
• Europe: Free DPD Express Delivery (2–5 business days)
• USA: Free FedEx Express Delivery (4–7 business days)

Additional delivery options are available at checkout.

Yes — you can split your payment with Klarna or Clearpay/Afterpay at checkout, making it easier to spread the cost over time.

EU orders: All duties are paid — there are no additional charges on delivery.

International orders (outside the UK): Your order may be subject to customs inspection upon arrival. We provide all necessary documentation, but in some cases local import duties or taxes may apply.

Any charges are set by your local customs authority and, where applicable, are the responsibility of the customer. Please note that customs processing times may vary and are outside of our control.

We begin processing orders quickly to ensure fast delivery. You can amend or cancel your order up until it has been dispatched.

Once your order has been shipped, we’re unable to make any changes. However, we do offer returns. Items must be registered via our returns portal within 14 days of delivery and returned within 28 days.

Please retain your proof of postage until your return has been confirmed via email.

Yes — exchanges can be easily arranged through our returns portal. You can exchange your item for a different size or an entirely different product, subject to availability.

Simply register your return via our portal within 14 days of delivery and follow the steps to select your preferred exchange. Items must be returned within 28 days.

Once your return is received and approved, your exchange will be processed.